Kericho County Services — Privacy Notice

The County Government of Kericho collects and uses your personal information to provide services through services.kericho.go.ke.

Information we collect

Depending on the service, we may collect your name, contact details, identification details, application documents, payment references and basic security records.

How we use it

We use this information to process applications and payments, provide access to records you are authorised to view, communicate with you and protect the service.

Do you have to provide it?

You need an account to use online services; you can always pay without one or visit a County office.

Who we share it with

Information is accessed by authorised County officers and service providers supporting the portal, or disclosed where required by law. We do not sell your personal information.

Storage and security

We take appropriate measures to protect your information and retain it only for as long as necessary to provide services and meet legal obligations.

Your rights and enquiries

You may request access to or correction of your personal information, request deletion, withdraw your consent, or object to its use, subject to applicable law. Contact dpo@kericho.go.ke or use Help & Support.

Withdrawing your consent

You can withdraw your consent at any time. If you do:

• your online account is closed and you can no longer sign in;
• your records are no longer shown to you online, and any online access you have to act for an organisation ends;
• anything already done stays valid, including payments, receipts and decisions made before you withdrew;
• the County keeps the records it must keep by law, such as bills, receipts and permits.

You can still pay through Quick Pay or at a County office.

To withdraw, contact dpo@kericho.go.ke or use Help & Support in your account.

We will publish updates to this notice on this page.